General
What's CreativeShore?
How are you different from the other freelance platforms?
Got a minimum time commitment?
Do I own the IP?
Can I get an idea of total costs upfront for a specific project?
Any fees before we start?
Billing
How do we sort the bill?
When will I be charged?
What if we need a few extra hours?
What happens to my balance after the project is finished?
How can I pay?
What is a deposit?
Designers
Are your designers fluent in English?
How do you pick your designers?
Can designers work in my office?
Do I get to communicate with the designer directly?
Where are your designers located?
Can I interview and test the designer on my own?
Can I see the designer’s CV and portfolio?
Can I request a practical interview / test task?
How experienced are your designers?
Can you help me hire a junior designer?
Do your designers do fixed-price projects?
Getting started
How long does it take to start the project?
How do I hire one of your designers?
How do I start?
How do we keep tabs on progress?
Claims
Designer drama or not a fit?
Not thrilled with the work?
Still have more questions? Contact us.